Free shipping on orders over CA $40 - Get 7% Cashback with Neo!
Payments
We offer several payment options to ensure you can pay via a method that suits your needs. All payments are processed securely by a third-party payment provider.
Our loyalty program is Neo Financial, if your payment is done with a Neo product, you will receive cashback!
Receive 7% cashback reward after your first purchase (up to CA$8.50).
Make 3 purchases within 180 day period after your first purchase to get 4% back (up to CA$7.50) on all 3 purchases - you will receive your 4% cashback reward after your final purchase.
Delivery
Our priority is to ensure you receive your coffee bags in a timely and efficient manner. Our online store automatically calculates the optimal shipping routes, rates, and handlers for a seamless delivery experience. Typically, we dispatch orders within 48 hours, and depending on your chosen shipping options, you can expect to receive them within 3-5 working days.
During checkout, we kindly ask you to select the correct province to facilitate accurate shipping. If the province doesn't match the city for delivery, we may need to cancel your order to uphold the integrity of our services.
To ensure successful deliveries and minimize any inconveniences, we exclusively accept orders with physical addresses. Orders to PO Boxes will regrettably be canceled.
